FULFILLMENT AND REFUND POLICY
ORDERING AND DELIVERY
Typically, most orders are processed within 1-2 days. We ensure our best to ship all orders within 3 business days. During certain busy periods, some orders may take up to 5 business days to ship. If you have questions about your ship date, please contact us before placing an order. All orders including spirits will ship ground from a local licensed retailer. You may upgrade products without alcohol at checkout to the delivery speed of your choosing for additional charges.
State and Federal laws require a person of at least 21 years of age to be present to sign for all alcohol shipments. Anyone over 21 years of age with proper identification at the delivery address who receives the delivery is conclusively presumed to be authorized to receive the delivery.
For your convenience, our shipper will make three attempts to deliver your shipment before returning your package to us. If you are not home on a regular basis, please use your work or office as the shipping address. Any shipments returned to us may be subject to additional charges to reship.
RETURN AND REFUND POLICY
If you are dissatisfied with the quality of our products, please contact us via customer support within 7 calendar days after delivery and we can discuss your return or refund options. We will assume your order is satisfactory after 8 days and returns or refunds may not be granted. Any alcohol, supplied by local licensed retailers, included in your purchase cannot be returned. If the alcohol arrives damaged, we will issue a credit or replace damaged products.